+41 41 726 16 81 info@smpartners.ch

Our mission

 

We offer solutions that enable our customers to make better and faster decisions.

Our principles

ABOUT US

More than 20 years of experience and growth

Service Management Partners AG (SMP) consists of a dedicated team of 11 highly qualified employees based in Zug. Founded in 2002 by Dr. Martin Müller (CEO), SMP is now one of the leading providers of strategy, IT and organizational consulting services. As part of our activities, we develop and market our ActionCheck software for digital control, audit and action management.

As an integral part of our corporate structure, SensoPLUS has also proven itself as a specialized business unit within SMP, offering innovative software solutions such as SensoTASTE or SensoAWARD as well as market research with a focus on the food and near-food industry.

Our company maintains an international partner network and a customer base across all industries and company sizes, including brands such as Rewe, Migros, Zweifel, Ipsos, DLG, WWZ, IWB, Sanitas, SUVA, the City of Zurich and many more.

11 dedicated employees

More than 20,000 successfully executed software tests

40 satisfied software customers

More than 400 efficiently conducted research projects

More than 200 dedicated consulting projects

Large and enriching partner network

SMP principles

Honesty.

 

We tell the truth, even if it is uncomfortable. This is the only way to measure trust and success.

 

Professionalism.

 

We work with the best methods and focus on our core competence of service management.

 

Creativity.

 

We do not offer standard solutions, but develop a pragmatic, customized, optimal solutions.

Reliability with deadlines.

 

We keep to agreed deadlines.

Cooperation.

 

We strive for long-term cooperation with our customers.

 

Integration.

 

We integrate our customers’ employees into the project work in order to realise our customer projects quickly and in the best possible way.

Your contact persons

Martin Müller, Dr. sc. techn. ETH

Martin Müller, Dr. sc. techn. ETH

CEO

Robert Lobmaier

Robert Lobmaier

COO & Head of Sales

Andrea Gretener

Andrea Gretener

Consultant & Project Manager

Dario Schaumburg

Dario Schaumburg

Product Owner