Solutions

Your challenge

The list of challenges for Swiss companies is long. Whether it is new competitors from abroad, the strong Swiss franc, the economic difficulties in the sales markets of the euro countries or changes to laws and regulations. These are just four of the many challenges facing companies in the Switzerland.

Your questions

• Does the market positioning need to be realigned due to the new competitors?
• Should more raw materials be imported from abroad if the Swiss franc remains strong?
• Are tactical measures sufficient or does the strong Swiss franc mean that the sales market in the eurozone needs to be fundamentally reconsidered?
• Has the pricing strategy been adjusted? Can sales prices be increased?
• Are the internal processes efficient or does the organization need to be adapted?

The solution: The SMP strategy check

1. strategy stress test

The strategy stress test provides valuable information on the extent to which you are prepared for the challenges ahead. Among other things, it includes a customer check, product/marketportfolio check.

2. strategy SWOT

The SWOT serves as preparation for the strategy architecture. In particular, it includes determining the Success factors.

3. strategy architecture

The strategy architecture briefly and concisely contains the most important strategic statements such as strategic principles, the positioning, the strategic fields of action and the programs/implementation plan.

4. strategy tracking

Strategy tracking should simplify implementation and ensure that the strategy is communicated, agree targets on the basis of a BSC, establish strategy controlling and track the implementation plan track.

We are happy to show you our recommendations in a personal meeting.

Your challenges

• What risks can we identify?
• How large is the probability of a risk occurring?
• How high will the damage possibly be?
• How high can the damage be in the worst case?
• Are there alternatives without this risk?
• Do the alternatives create other risks?
• Can potential losses be reduced or avoided altogether?

The Risk Manager

The Risk Manager includes:

• Creating a risk portfolio
• Defining fields of action and setting priorities
• Creation of an implementation plan
• Tracking the conversion

Your challenges

• Unstructured processes cause unnecessary costs. These costs can be reduced through efficient processes can be reduced.
• Processes must be clear and understandable, then they form a satisfactory working basis for employees. employees.
• Too many different suppliers or partners can result in high costs. Intensive Relationships with selected partners enable efficient structures and offer further advantages. advantages.

The 4-phase approach:

• Process analysisProcesses are visualized at the beginning. This applies to management, core and support processes. The potentials in the processes, interfaces and support processes are then analyzed. IT support determined.
• Use of resources: In the next step, the use of resources for the processes and for the sub-processes. This shows exactly which resources are required for the respective processes.
• Efficiency potential: For the possible fields of action, costs and benefits are are compared. After evaluating the suitable fields of action, an action plan is drawn up. defined. Possible measures include the reduction of process steps / interfaces and process innovations.
• Implementation phase: The measures defined and concretized in phase 3 are implemented in Phase 4 implemented directly. Depending on the customer’s requirements, the implementation phase can be completely Service Management Partners AG or carried out internally.

Your challenges

• There is often a pronounced “divisional” or “departmental” mentality in individual areas of organizations. “Functional thinking”. This leads to optimization of the individual areas by those responsible.
• The process training is intended to show participants how they are embedded in the process chain of their organization and what consequences this has for optimization.
• Optimization of the processes, taking into account the entire process chain and its Interrelationships require targeted priorities. This thinking in overall processes should be supported by the process training should be anchored in the minds of all employees.

The Teamship Enterprise Game

• The Teamship-Enterprise workshop uses a real production process played out by the participants to show production process played out by the participants to show where difficulties typically occur in process flows.
• The findings are used to analyze the processes actually taking place in the organization and searched for optimization possibilities.
• Employees take away initial ideas for independent process optimization and are motivated to implement them, to implement them.
• The strong “functional thinking” of division managers is replaced by an overall process view.
• Customer needs serve as the starting point for process optimization. It brings the quality and customer satisfaction at the center.
• The management and control of processes becomes measurable result– and success-oriented.
• Team building and cooperation are strengthened and intensified

Experience information-based decision-making

• The fictitious company, Future Chips International, has three product lines: Alpha, Charger and Nova. These products are sold in high-end, mid-range and low-end market segments in Asia, Europe and North America.
• During the workshop, you will make decisions on finance, marketing, sales strategy and -tactics from Future Chips International. The very realistic simulation presents you with then what impact your business decisions will have on the results of the other departments. departments will have.

Below you will find a few examples of the information provided and the decisions you will make in the workshop:

• Market analysis
  Assess the market opportunities.
• Competitive position
  Define price ranges and estimate market shares in all regions.
• Strategic plan analysis
  Set your strategic priorities based on information about market sizes, margins, market segments and regions. your strategic priorities.
• Sales per customer
  Develop a strategy to improve overall customer profitability.
• Sales tactics
  Develop a tactic to increase sales productivity.
• Increase in demand
  Select the best marketing measures.

Your challenges

In the areas of quality management, quality assurance and field service, on-site data collection remains difficult and involves multiple entries.

The SensoPLUS applications – success is measurable

Mobile applications on site are essential today. With our SensoPLUS applications, we link data islands with their other applications. They enable fast, simple and intuitive data collection. Our most important applications are

Quality:

• Tasting management
• Sensor management
• Measures management
• Supplier check
• Assortment comparison
• Hygiene check

Sales/Marketing:

• Field service check
• Store check

All our applications are now available both online and offline. Checks can be quickly and easily adapted to new situations. Your success is measurable.